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Neptune Security Services and the divisions in which it operates as well as our affiliates and employees are committed to the respectfulness of customer confidentiality. That includes all information providing to the company from customers such as name, address, telephone number(s), fax number(s), e-mail addresses, and credit card and/or bank account numbers for billing purposes.
Generally we do not collect information pertaining to age, gender, ethic origin, religious affiliation, identification numbers, financial information, and/or health information including medical records. We will only ask for and retain information necessary for the performance of our duties to our customers. All customer information is regarded as confidential and is appropriately safeguarded. The only information we may request will be what’s necessary to perform our operations of service to customers.
All customer information is safeguarded and will never be provided to any third parties unless customer provides a written request which includes personal signatures for things such as insurer verifications. Customer information will not be provided without consent to any third parties unless its court ordered. We do not loan, sell, or distribute information about customers to third parties.
The Privacy Act states that you have the right to access your personal information and request changes to incorrect information. There is no charge to view your information. We will make requested changes to your information, however reasonable costs may be assessed to you for any direct costs such as photocopying or postage where applicable.